[1]DONALDWH, REBECCAAH, -culturalbusinessnegotiations[M].PraegerPublishers, 1996.
[2][M].NewYork: Doubleday, 1966.
[3][M].GreenwoodPress, 2004.
[4][M].Seattle: BookSurgePublishing, 2008.
[5]’ guidetoexcruciatinglycorrectbehavior[M].NewYork: WarnerBooks, 1983.
[6]’setiquette[M].NewYorkandLondon: Funk & WagnallsCompany, 1922.
[7]’setiquette (17thed) [M].NewYork: HarperCollinsPublishers, 2004.
[8]’sbookofetiquette: present-daycustomsofsocialintercoursewiththerulesfortheircorrectobservance[M].NewYork: CondeNastPublications, 1925.
[9]’scompletebookofetiquette: 50thanniversaryedition[M].NewYork: Doubleday, 1995.
[10] & decentbehaviorincompanyandconversation: abookofetiquette[M].Williamsburg, VA: BeaverPress, 1971.
[11]WATKINSM, : howgreatnegotiatorstransformedtheworld’stoughestpost-coldwarconflicts[M].SanFrancisco: Jossey-Bass, 2001.
[12][M].Beijng: InternationalBusinessResearch, 2001.
[13]韩红月.每天学点礼仪学[M].北京:新世界出版社,2009.
[14]朱立安.国际礼仪[M].广州:南方日报出版社,2000.
[15]李莉.实用礼仪教程[M].北京:中国人民大学出版社,2002.
[16]金正昆.现代商务礼仪教程[M].北京:高等教育出版社,1996.
[17]王振槐.国际商务礼仪[M].北京:中国审计出版社,1997.
[18]张桂荣.现代礼仪[M].长沙:中南工业大学出版社,1997.
[19]李天民.现代国际礼仪知识:怎样进行对外活动[M].北京:世界知识出版社,1999.
[20]黄菊良等.国际礼仪与习俗[M].上海:百家出版社,1996.
[21]何明宝等.涉外公共关系概论[M].合肥:中国科技大学出版社,2000.
[22]王水华.公关与商务礼仪[M].南京:东南大学出版社,2001.
[23]李鸿军.交际礼仪学[M].武汉:华中理工大学出版社,1997.
[24]门书春等.现代社交礼仪[M].北京:经济管理出版社,1996.
[25]田晓娜.礼仪全书[M].西宁:青海人民出版社,2002.
[26]林叶云等.涉外商务礼仪[M].上海:上海科学普及出版社,1999.
[27]金正昆.涉外礼仪教程[M].北京:中国人民大学出版社,1999.
[28]常建昆.现代礼仪教程[M].天津:天津科学技术出版社,1998.
[29]童一秋等.最新外事工作管理百科全书[M].长春:吉林音像出版社,2003.
